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 Chris Fraser

Chris Fraser
Managing Director

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 look no further! we guarantee you price and quality

We constantly check our prices against the competition so that we can guarantee you will always find the lowest prices on the HotelConnect website.
....or we'll refund the difference

In the unlikely event that you do find a lower price elsewhere, we will refund the difference. Simply contact us on +44(0)845 230 8888 or email us here with the details of the lower price within 24hrs of making your booking. We will verify the new price and refund the difference.


Terms and Conditions


To claim a refund the lower price offer must meet the following conditions:

  • It must be submitted within 24 hours from the time the accommodation was purchased from HotelConnect.
  • It must be for an identical product; the same hotel, the same room type, same occupancy, the same cancellation conditions and include the same services as those offered by HotelConnect (taxes and breakfast).
  • It must be immediately available to book online for the same dates. On-request rooms are excluded.
  • It must not be a special offer price, part of a package or any other discount scheme.
  • Trade fairs and major festival dates are excluded.
  • The price guarantee does not apply to group bookings.